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Data Protection

Introduction

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CAP Enterprise is committed to safeguarding your personal data and ensuring its confidentiality and security. This Data Protection and Privacy Policy (the "Policy") outlines how we collect, use, and share your personal data, as well as how you can exercise your rights regarding your personal data.

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What is personal data?

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Personal data encompasses any information about an individual that can be used to identify them, such as their name, address, email address, phone number, IP address, or browsing history.

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What personal data do we collect?

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We gather personal data from you when you:

  • Visit our website and utilize our services

  • Create an account with us

  • Subscribe to our newsletter

  • Reach out to us with an inquiry or complaint

  • Participate in a survey or competition

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We may also obtain personal data from third parties, such as social media platforms or advertising partners.

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How do we use your personal data?

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We employ your personal data for a variety of purposes, including:

  • Providing you with our services

  • Enhancing our services

  • Sending you marketing communications

  • Addressing your inquiries and complaints

  • Complying with legal and regulatory requirements

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Lawful basis for processing personal data

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We only process your personal data when we have a legitimate basis to do so. The lawful bases for processing personal data are as follows:

  • Consent: You have the right to withdraw your consent at any time.

  • Contract: We may need to process your personal data to fulfill our contractual obligations to you.

  • Legal obligation: We may be required to process your personal data to comply with a legal obligation.

  • Legitimate interests: We may process your personal data where we have a legitimate interest to do so, such as for marketing purposes or to prevent fraud.

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Sharing your personal data

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We may disclose your personal data to third parties, such as:

  • Our service providers, who assist us in operating our website and providing our services

  • Advertising partners, who aid us in delivering targeted advertising

  • Government agencies, if required by law

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Your rights

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You possess a number of rights in relation to your personal data, including:

  • The right to access your personal data

  • The right to rectify inaccurate personal data

  • The right to erase your personal data

  • The right to restrict the processing of your personal data

  • The right to object to the processing of your personal data

  • The right to data portability

  • The right to lodge a complaint with the Information Commissioner's Office (ICO)

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Data security

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We have implemented appropriate technical and organizational measures to safeguard your personal data from unauthorised access, use, disclosure, alteration, or destruction, in accordance with the UK GDPR and the Data Protection Act 2018.

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Data retention

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We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless required by law or for legitimate business purposes.

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Changes to this Policy

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We may update this Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.

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Contact us

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If you have any questions about this Policy, please contact us at info@capenterprise.co.uk

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ICO contact details

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You can also contact the ICO at:

  • Information Commissioner's Office

  • Wycliffe House

  • Water Lane

  • Wilmslow

  • SK9 5AF

  • Telephone: 0303 123 1113

  • Website: https://ico.org.uk/

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