Body Language – First impressions and what a first meeting may say about you.

They say you never get a second chance to make a first impression—and when it comes to meeting a potential client, that first impression can set the tone for the entire business relationship.

While what you say is important, how you say it—and how you carry yourself—often speaks louder than words. Your body language in those first few moments can communicate confidence, trustworthiness, warmth, or, conversely, nervousness and uncertainty.

Let’s explore what your body language might be saying during that critical first meeting and how to make sure it’s working for you, not against you.

What Your Body Language Says About You

Here’s how some of the most common nonverbal cues might be interpreted in a business setting:

Eye Contact

• What it says: Good eye contact communicates attentiveness and confidence. Avoiding eye contact can suggest discomfort, dishonesty, or lack of interest.

• Tip: Aim for steady (but not intense) eye contact when introducing yourself and during key points in the conversation. It shows you're engaged and sincere.

Handshake

• What it says: A firm handshake indicates confidence and professionalism. A limp or overly strong handshake can give the wrong impression.

• Tip: Go for a firm but friendly grip—one that communicates you're present, prepared, and professional.

Posture

• What it says: Standing or sitting upright conveys confidence and openness. Slouching or leaning back too much can suggest disinterest or insecurity.

• Tip: Keep your back straight, shoulders relaxed, and chest open. It’s a subtle but powerful way to project assurance.

Facial Expressions

• What it says: A warm, genuine smile makes you more approachable and trustworthy. A blank or tense expression can create distance.

• Tip: Smile when greeting the client and maintain a pleasant expression throughout the meeting—it helps build rapport.

Gestures

• What it says: Open hand gestures show honesty and enthusiasm. Fidgeting or crossing arms can appear defensive or anxious.

• Tip: Use purposeful gestures to emphasize points, and keep your hands visible and relaxed to foster a sense of openness.

Tips to Create a Great First Impression

Here are some actionable ways to nail your first meeting:

✅ Prepare Before You Arrive

Confidence starts before you walk in the room. Know who you're meeting, understand their business, and prepare your key talking points. When you feel ready, it naturally reflects in your demeanour.

✅ Dress for the Occasion

Your appearance is a part of your body language. Dress appropriately for the industry and client. Polished and professional attire helps establish credibility.

✅ Mirror Their Style

Mirroring (subtly) can build connection. If your client is formal, match that tone. If they’re more relaxed, you can loosen up—just keep it professional.

✅ Listen Actively

Nod in agreement, lean slightly forward, and give verbal cues to show you’re listening. Active listening is a powerful form of non-verbal communication.

✅ Mind the Environment

Whether it’s a handshake at a café or a sit-down in a boardroom, be aware of your space. Don’t invade personal boundaries, and stay present (no checking your phone!).

Final Thoughts

Your body language can either reinforce your words—or contradict them. In those vital first moments with a potential client, every nonverbal cue matters. By becoming more aware of what you're communicating through your posture, gestures, and expressions, you’ll be better equipped to make a lasting and positive first impression.

Remember: people may not always remember exactly what you said, but they’ll remember how you made them feel.